Mitigating Burnout and Stress through Transformational Leadership Article

Mitigating Burnout and Stress through Transformational Leadership - Article Example TL is defined as performance and leadership beyond expectations. Studies have shown that the application of TL leads to efficiency and reduction of job stress among employees. A study, by use of questionnaires, was carried out by customer care service employees (CCSEs) to determine the relationship between TS, burnout, and JS. The questionnaire, which covered questions on measurements, TL, JS and Job burnout, were distributed to sampled hotels, restaurants and pubs in the Lower Mainland of Canada. Pubs were eliminated from the survey owing to few accepting to be studied leaving a sample size of 33.8% and 66.2% for hotel and restaurant CCSEs respectively. The responses were analyzed statistically and different hypotheses tested against the responses resulting in varying relationships between the different types of leadership, JS and burn out. The results showed that JS was directly proportional to burnout and inversely proportional to TL. This, as a matter of fact, showed that TL approaches and methods are beneficial to organizations. The article states that both transformational and transactional leadership styles have advantages though it pointed out that TL produced better results on employees and lessened stress levels. To be an effective leader, therefore, I would adopt the TL style. The article shows how TL reduces JS and burnout in CCSEs. CCSEs are subjected to different types of work environments which expose them to higher levels of stress compared to workers in most other fields. If TL produced positive results on these employees, then it would most likely work on employees of any other industry. Effective leadership has more to do with being a leader than a being a manager.